Privacy policy

Privacy mark

SRL, Inc. operates on its corporate philosophy of “Contributing to the Development of a Healthy and Prosperous Society”. We provide medical services predominantly in clinical examinations.

In recent years, there has been a rise in demand for patient-centered, high-quality medical services. Simultaneously, society's interest in the release of medical information and the protection of personal information including specific personal information (hereinafter referred to as "personal information") using information technology has also risen. Not only do we hold ourselves accountable for protecting stakeholder’s personal information, but we also believe that it is the very foundation of operating a business.

We hereby establish the Personal Information Protection Management System and inform all employees (the executives, the board of directors, employees, staff members, loaned employees and temporary employees) on the importance of protecting personal information. We will strive to protect personal information and prevent leakage, loss or damage of personal information by familiarizing all staff with security control measures. SRL Inc. defines our privacy policy as follows.

Definition of personal information

Personal information is defined as information about an individual which can identify a specific individual by name, date of birth or any other description (including such information as will allow easy reference to other information and will thereby enable the identification of the specific individual). Specific personal information is defined as personal information that includes individual numbers.

Prevention and response to leakage, loss, or damage of personal information

We shall implement countermeasures against expected violations leading to leakage, loss or damage of personal information. In case an incident ever occurs, we shall promptly implement corrective measures.

Handling of personal information

At SRL Inc., all personal information is handled appropriately and complies with laws/regulations including “Act on the Protection of Personal Information” and “Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure”, any guidelines and norm defined by the government, and all company regulations and procedures defined in the Personal Information Protection Management Systems (the “Handling Regulation of Specific Personal Information, etc.” takes priority when dealing with specific personal information).

・License and Usage
Personal information is used only to serve its specific purpose of use (specific personal information is limited in affairs using the individual numbers). Any license required for the use of personal information shall be obtained prior to use.

All personal information is confidential and is only shared with third parties on justifiable grounds (regardless of one’s consent for specific personal information).

For all outsourcing operations, the subcontractor’s operation must comply with SRL's privacy policy standards. SRL shall bring into compliance through contract and daily operation management.

Complaints and Consultation

A service will be set up for complaints and consultations from in and out of company, regarding personal information handled by SRL. We will respond sincerely to all complaints and consultations.

Continual Improvements

Our Personal Information Protection Management System shall continue to improve in line with SRL standard inspection, conference deliberation, and revisions by the president.
Enacted on September 18, 2004
Last Revised on June 20 , 2023
Makoto Matsumoto
President and CEO
SRL, Inc.